19. Win-Win Conversations Part 3 – Commit to Keep Talking

Hard conversations are rarely resolved in a single event.

When you have a linear approach to communicating, it can be very frustrating when those blow-up, suck it up, or walk away moments happen. There’s no easy way back to resolving your initial concern or complaint.

However, when you follow the 5 parts of the Keep Talking Framework, you have all the time you need to correct misunderstandings, think through unexpected responses, and continue along a productive path. 

The five parts of the framework are:

  1. Initiate: Start with sharing what you want to communicate and what you want the outcome to be.

  2. Pause: If your Conversation Kryptonite creeps in, take a healthy pause to calm your emotions (or allow your partner to calm down) so that you can continue when problem-solving is more likely.
  3. Repair: Get clear on your part in the communication breakdown. Create space for your partner to own his part. 
  4. Resume: Once misunderstandings and communication breakdowns have been repaired, resume a healthy discussion about the original topic.
  5. Resolve: Reach your conversation objective in a way that both partners feel seen & heard. 

A Simple, Straightforward, And Surprisingly Effective Guide for Hard Conversations

Join our newsletter!

Sign up for the weekly email newsletter from Keep Talking Revolution. We share great tips and resources every week.

You’ll also be the first to know about upcoming programs and courses.

We’ll never send you spam or sell your information | Privacy Policy